Managed IT Services for Education
Schools remain frequent targets for IT attacks due to their perceived vulnerability and the vast amounts of valuable data they hold. However, recent changes in government expectations and high-profile attacks and outages are making more schools aware of the urgent need for robust IT measures.
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At Securetec, we understand what defines exceptional service. In today's fast-paced digital business environment, staying ahead requires more than just technology. It calls for strategic, customised solutions that enable your organisation to thrive.
We understand the unique challenges your institution encounters, our services combine traditional support with a strong emphasis on the security necessary to protect your Institutions from IT attacks.
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We can handle every aspect of your IT environment or work alongside your current IT Team, minimising disruptions and maximising your technology investment. By sharing the latest best practices from our work with other ambitious Education Institutions, we ensure you remain fully operational and secure.
Managed IT Services we provide
24/7 IT Support
Help Desk Support:
Round-the-clock assistance for troubleshooting software and hardware issues.
Remote and On-Site Support:
Technical support provided remotely or at your location, depending on the issue.
Network Management:
Maintenance and monitoring of network infrastructure to ensure optimal performance.
Data Backup and Recovery:
Regular backups and recovery solutions to protect against data loss.
Software Updates and Patch Management:
Keeping software up-to-date with the latest patches and updates.
IT Consulting:
Expert advice on technology strategies and solutions to improve business operations.
Server and Storage Management:
Management of servers and storage solutions to ensure reliability and efficiency.
Monitoring and Audits:
Continuous monitoring of systems and periodic audits to identify and resolve potential issue
Onsite Support
Hardware Repairs and Maintenance:
Physical repair and maintenance of computers, servers, and other equipment.
Network Setup and Configuration:
Setting up and configuring network infrastructure at your location.
System Installations:
Installing and configuring new hardware and software on-site.
Security Audits:
Conducting thorough security assessments and implementing physical security measures.
Training and Support:
Providing hands-on training and support to staff.
Emergency Response:
Rapid response to critical issues that require immediate on-site intervention.
Offsite Backup
Offsite backup refers to the practice of storing copies of your data at a location different from your primary site. This is done to protect data from local disasters, such as fires, floods, or theft, that could potentially destroy both your original data and any on-site backups.
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Offsite backups are an essential part of a comprehensive data protection strategy, ensuring that your critical information is safe and can be restored when needed.
Audio & Visual
Audio and visual (AV) services for schools are designed to enhance the learning environment and support various educational activities.
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Interactive whiteboards, projectors and screens, and sound systems, among other AV services, contribute to creating a dynamic and interactive learning environment.​
Remote Support
System Monitoring:
Continuous monitoring of systems to detect and resolve issues before they escalate.
Software Installation and Updates:
Installing new software and applying updates remotely.
Network Management:
Managing network configurations and performance remotely.
Cybersecurity:
Implementing security measures and monitoring for threats.
Data Backup and Recovery: Performing regular backups and restoring data as needed.
Technical Consultations:
Providing expert advice and solutions for IT-related queries.
VOIP Telephone Services
Voice over Internet Protocol (VoIP) telephone services allow you to make voice calls using a broadband internet connection instead of a regular (or analog) phone line.
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VoIP services are suitable for both residential and business use, offering a versatile and cost-effective alternative to traditional telephony.
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Procurement
The procurement process involves several key steps to ensure that an organisation efficiently acquires the goods and services it needs.
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​Our structured approach helps organisations manage their resources effectively, ensuring they get the best value for their purchases while maintaining compliance and control over their spending.